Terms of service
Last updated: August 7, 2026
Welcome to trulyyoursinc.com, operated by Truly Yours Personalization & Gifts, Inc., a North Carolina business. By using our website and placing an order, you agree to the following terms.
Orders & Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order. Payment is due at the time of purchase. We accept all major credit cards through Shopify Payments and PayPal.
Custom & Personalized Items
All sales are final. Because our products are custom-made and printed to order, we do not accept returns or exchanges. If your item arrives with a defect or error on our part, we'll make it right — see our Refund & Return Policy.
Shipping
See our Shipping Policy for production and delivery timelines. We are not responsible for carrier delays once a package has been handed off to the carrier.
Intellectual Property
All designs, graphics, and original artwork on our products and website are the property of Truly Yours Personalization & Gifts, Inc. You may not reproduce, copy, or distribute our designs without written permission.
Limitation of Liability
To the fullest extent permitted by law, Truly Yours Personalization & Gifts, Inc. is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability to you shall not exceed the amount you paid for the order in question.
Governing Law
These terms are governed by the laws of the State of North Carolina. Any disputes shall be resolved in the courts of North Carolina.
Changes to These Terms
We may update these terms at any time. Continued use of our site after changes are posted constitutes your acceptance.
Questions?
Email info@trulyyoursinc.com.
